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Privacy Policy

Privacy Policy

1. Overview & Scope

This Privacy Policy sets out the rules governing collection, storage, usage, transmission and protection of your personal information when you visit https://www.hflmgcjx.com/, submit online inquiries, request customized machinery export quotations or communicate with our sales team for B2B bulk procurement cooperationXuzhou Con....
 
This policy applies to all business users, overseas engineering contractors, global machinery distributors and individual visitors of our website. It complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and international cross-border data transfer compliance standards.
 
This Privacy Policy shall be read together with our Cookie Policy and Terms of Use. By accessing our website and submitting personal information to us, you fully agree to the data processing rules stipulated in this policy.

2. Personal Information We Collect

We only collect information necessary to provide B2B customized construction machinery export services, including two categories of data:

2.1 Information You Voluntarily Submit

When you fill in online inquiry forms, request equipment customization plans or sign cooperation intent, you may provide:
  • Business identity data: Company name, business scope, distributor license information
  • Contact information: Full name, job title, business email address, WhatsApp/phone number, country/region of business operation
  • Demand information: Target construction machinery models, bulk procurement quantity, customized refitting requirements, project working conditions (mining, highway, port construction), export destination country

2.2 Automatically Collected Technical Data

When you browse our website, we automatically collect anonymous technical data via cookies and analytics tools, including IP address, device model, browser type, page access records and website interaction behavior. This data cannot identify your personal identity independently.

3. Purposes of Data Processing

We use collected personal information exclusively for the following legitimate business purposes:
  1. Respond to your inquiries about used excavators, loaders and heavy mining machinery; provide customized equipment refitting, bulk wholesale and one-stop export solution quotations
  2. Complete pre-cooperation verification for overseas distributors and engineering contractors; sign formal export trade cooperation agreements
  3. Deliver after-sales supporting services: equipment inspection reports, export customs clearance documents, spare parts supply, remote technical maintenance guidance
  4. Optimize website product display, banner promotion content and page structure based on anonymous browsing statistics
  5. Send business notification emails with your explicit consent: new stock updates, preferential bulk purchase policies, overseas exhibition and machinery customization service information
  6. Comply with legal obligations including tax filing, foreign trade record filing and government regulatory inspection requirements
We will never use your personal data for unrelated commercial marketing without your separate written consent.

4. Third-Party Data Sharing & Cross-Border Transmission

4.1 Authorized Third-Party Recipients

We only share your necessary business information with trusted service providers who assist us in completing export trade services, including international logistics forwarders, customs clearance agents, third-party machinery quality inspection institutions and website technical maintenance vendors. All third-party partners sign data confidentiality agreements with us and are prohibited from reusing your personal data for other purposes.
 
We will not sell, rent or trade your personal information to irrelevant advertising companies, marketing platforms or other commercial entities for profit.

4.2 Cross-Border Data Transfer

Our clients are distributed across Africa, Southeast Asia, South America and other global regions. To provide cross-border export trade services, we may transmit your business contact information and procurement demand data to overseas logistics and service partners located outside mainland China. We implement standardized cross-border data security protection measures to ensure your information complies with local data privacy laws of the receiving country.

5. Data Security Protection Measures

We adopt industry-standard technical and administrative security safeguards to protect your personal information from unauthorized access, disclosure, alteration, loss or destruction, including encrypted data storage, website server firewall protection, regular security vulnerability scanning and internal staff data access authority management.
 
All internal employees with access to personal data are bound by strict non-disclosure obligations.

6. Your Data Privacy Rights

If you are a user residing in regions covered by GDPR, CCPA or other global privacy regulations, you hold the following legal rights:
  1. Right of Access: Request us to provide a copy of all your personal information stored by us
  2. Right of Rectification: Modify incorrect or incomplete personal business information
  3. Right of Erasure (Right to be Forgotten): Request permanent deletion of all your personal data when you terminate cooperation with us
  4. Right to Restrict Processing: Suspend our data processing activities for specific purposes
  5. Right of Data Portability: Receive your business data in machine-readable format for transmission to other service providers
  6. Right to Object: Opt out of receiving our business marketing emails at any time
  7. Right to Lodge a Complaint: Submit a privacy dispute complaint to local data protection regulatory authorities
To exercise any of the above rights, please submit a written request through our official business email or website online consultation channel. We will verify your business identity and respond to your request within 30 working days as required by law.

7. Data Retention Period

We only retain your personal information for the shortest period required to fulfill the business purposes stated in this policy:
  1. For general inquiry visitors: Personal contact data is stored for a maximum of 12 months after your last website interaction
  2. For formal cooperative overseas distributors and engineering contractors: Business cooperation data, procurement orders and trade documents are retained for 5 years after the termination of cooperation, to fulfill tax, foreign trade and legal record retention obligations
     
    After the retention period expires, we will securely anonymize or completely delete your personal information.

8. Policy Revisions

We may update this Privacy Policy to adapt to changes in national and international data privacy laws and business service adjustments. Major policy revisions will be announced on our website homepage, and the update date will be revised. Your continued use of our website after policy updates means you accept the revised privacy rules.

9. Contact Information for Privacy Inquiries

For all questions, requests or complaints related to this Privacy Policy and your personal data processing, please contact our dedicated compliance team via the online inquiry form on our website https://www.hflmgcjx.com/.